EXAPND YOUR POTENTIAL
Expand the full potential of ServiceNow in your organization. SS Dynamics is your partner in transformation. Connect with us to get started!
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TRUSTED PARTNERSHIP
SS Dynamics offers subcontracting expertise to enhance your capabilities with dedicated support and technical excellence. Need a ServiceNow subcontractor? Reach out today!
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MAXIMIZE ROI
SS Dynamics helps optimize your ServiceNow investment and reduce costs with tailored solutions for maximum ROI. Discover how we can elevate your ServiceNow experience!
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EXPAND FUNCTIONALITY
SS Dynamics provides scalable solutions to expand functionality and add new modules to your ServiceNow platform. Let’s talk about your goals - contact us now!
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COMPREHENSIVE SUPPORT
SS Dynamics offers expert support for implementation, upgrades, and ongoing administration of your ServiceNow system. Ready to take your system further? Contact SS Dynamics today!
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We are SS Dynamics
About Us

Empowering Businesses with Innovative IT Solutions

As a consulting and resourcing company, we take a collaborative approach to understand your unique needs. Our team of experts provides strategic advice on how to harness IT effectively, ensuring your business is not only more efficient but also positioned for sustainable success.
About Us

WHO WE ARE

SS Dynamics is passionate about transforming business challenges into opportunities through innovative technology solutions. Our mission is to empower organizations by streamlining operations and driving growth with technology that efficiently works all the time.

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OUR VALUES

Our commitment is rooted in five core values that shape our identity and guide our approach to every project: Excellence, Integrity, Collaboration, Adaptability, and Impact. These values define who we are, inspire our work, and ensure we consistently deliver exceptional results.
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  • Empowering Your Business Through Technology At SS Dynamics, our work is guided by five core values: Excellence, Integrity, Collaboration, Adaptability, and Impact. These principles form the foundation of our business, ensuring that we stay aligned with our vision and deliver meaningful results for our clients. Our Mission Our mission is to unlock the full potential of your business by providing innovative ServiceNow solutions and exceptional user experiences. We’re committed to transforming your workflows and optimizing processes with cutting-edge digital solutions that drive efficiency and growth. In today’s ever-changing digital landscape, having a trusted, forward-thinking IT partner is essential. With SS Dynamics, you gain a partner who not only understands your challenges but works with you to achieve sustainable success. Let us help you stay ahead of the curve with technology that empowers your business.

Leverage the Advantage of Technology

Our Services

Tailored Solutions to Transform Your Business

SS Dynamics offers tailored solutions for all your ServiceNow needs, including implementation, support, staffing, and training. We help streamline operations and drive business growth with expertise and a client-first approach.

Service Support & Implementation

At SS Dynamics, we offer comprehensive support and implementation services for ServiceNow, ensuring seamless integration with your existing systems. Our expert team works alongside you to guarantee successful deployment, user adoption, and ongoing support, enabling your organization to maximize its ServiceNow investment.

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Staffing and Recruiting

We provide specialized staffing and recruiting solutions to help you build the right team for your ServiceNow needs. Whether you need temporary, contract, or permanent staff, SS Dynamics connects you with highly skilled professionals to support your business objectives and drive success.

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ServiceNow Training

We offer tailored ServiceNow training programs designed to equip your team with the skills and knowledge needed to effectively utilize the platform. Our training is hands-on and flexible, ensuring that your staff is well-prepared to maximize the benefits of ServiceNow, improving productivity and efficiency.

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ServiceNow Implementation

SS Dynamics delivers end-to-end ServiceNow implementation services. From initial consultation to full deployment, we guide you through each step of the process, ensuring that your ServiceNow platform is fully optimized to enhance your business operations and achieve your digital transformation goals.

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MEET OUR EXECUTIVES

Jodie Witt

Jodie Witt

Designer
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Samir Woods

Samir Woods

Architect
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Lorelai Leigh

Lorelai Leigh

Artist
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COMMON QUESTIONS

About Our Products & Services

What is ServiceNow?

ServiceNow is a cloud-based platform that provides enterprise software solutions for managing digital workflows. It helps organizations automate and streamline their IT services, operations, and business processes.

What are the key features of ServiceNow?

ServiceNow is known for its powerful workflow automation capabilities, incident and problem management, service catalog, Configuration Management Database (CMDB), knowledge management, and integration with other enterprise systems.

What does a ServiceNow Administrator do?

A ServiceNow Administrator is responsible for managing, maintaining, and supporting the ServiceNow platform. They handle system configuration, user accounts, permissions, and troubleshooting to ensure the platform runs smoothly.

What are the key responsibilities of a ServiceNow Administrator?

Key responsibilities include:

- Managing user accounts, roles, and permissions.

- Configuring ServiceNow applications and modules.

- Implementing and maintaining security policies and access controls.

- Monitoring platform performance and ensuring high availability.

- Performing regular system updates and upgrades.

- Troubleshooting issues and providing user support.

- Generating reports and dashboards for performance tracking.

- Integrating ServiceNow with other enterprise systems.

What skills are essential for a ServiceNow Administrator?

Essential skills include knowledge of IT service management (ITSM), ServiceNow Service Catalog, Incident, Problem, and Change Management, CMDB, Workflow and Automation, Reporting and Analytics, and ITIL framework.

What does a ServiceNow Developer do?

A ServiceNow Developer designs, builds, and customizes applications on the ServiceNow platform. They develop new functionalities, create custom applications, and integrate ServiceNow with other systems.

What are the key responsibilities of a ServiceNow Developer?

Key responsibilities include:

- Designing and developing custom applications on the ServiceNow platform.

- Creating and customizing forms, workflows, and user interfaces.

- Writing scripts using JavaScript and ServiceNow's Glide API.

- Integrating ServiceNow with external systems and APIs.

- Developing and maintaining ServiceNow applications, modules, and customizations.

- Collaborating with stakeholders to gather requirements and design solutions.

- Conducting unit testing and debugging of custom applications.

- Documenting code and providing technical support.

What skills are essential for a ServiceNow Developer?

Essential skills include proficiency in JavaScript, ServiceNow's Glide API, HTML, CSS, AngularJS, ServiceNow Studio, REST and SOAP web services, ITSM processes, Agile development methodologies, and source control tools like Git.

What certifications are available for ServiceNow professionals?

ServiceNow offers several certifications, including:

- ServiceNow Certified System Administrator (CSA)

- ServiceNow Certified Application Developer (CAD)

- ServiceNow Certified Implementation Specialist (CIS)

How do these certifications benefit ServiceNow professionals?

These certifications validate the skills and knowledge required to effectively manage and develop on the ServiceNow platform, enhancing career opportunities and professional credibility.

What are the career prospects for ServiceNow professionals?

ServiceNow offers numerous opportunities for career advancement in IT service management and application development. Whether pursuing a role as an Administrator or Developer, gaining a deep understanding of the platform and obtaining relevant certifications is crucial for success.

Abbreviations with their full Meanings
  1. CMDB - Configuration Management Database
  2. ITSM - IT Service Management
  3. ITIL - Information Technology Infrastructure Library
  4. API - Application Programming Interface
  5. HTML - HyperText Markup Language
  6. CSS - Cascading Style Sheets
  7. REST - Representational State Transfer
  8. SOAP - Simple Object Access Protocol
  9. CSA - Certified System Administrator
  10. CAD - Certified Application Developer
  11. CIS - Certified Implementation Specialist
TRENDING TOPICS

Latest Articles & Blog Posts

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